Maintenance and technical support - Metos Marine
First-class technical support
The marine environment does not allow for corrective maintenance by a service partner. In addition to durable, high-quality equipment, expert and efficient technical support is therefore an extremely important part of our customer success and our service package in the marine environment.
We offer our international partners expert technical support across our entire product range. Our technical expertise is second to none and responds quickly to the challenging situations our customers face.
For example, if there is a fault with a device that requires a new spare part or if the device needs to be replaced, contact our technical support for help.
We offer our international partners expert technical support across our entire product range. Our technical expertise is second to none and responds quickly to the challenging situations our customers face.
For example, if there is a fault with a device that requires a new spare part or if the device needs to be replaced, contact our technical support for help.
Our Technical Support Center monitors product safety
Our own Technical Support Center inspects our products with extreme precision and performs detailed technical tests on them to ensure the safety and capacity of the equipment. For instance, in operational safety testing, electrical and mechanical operational safety is assessed. In capacity testing, the actual consumption data is checked and it is ensured that the product is capable of the nominal capacity. Inspection reports are created for the tests and reviewed with the supplier. The entire testing process can sometimes take quite a long time before the product is finally accepted into Metos' selection.
The equipment has been purchased to be used in production, and this is best achieved by keeping it in good condition.
Spare parts
Spare parts are the key to a long life of your equipment