Metos Technical Support helps with your kitchen maintenance

For our international partners and subsidiaries we have dedicated personnel to provide technical support. Our advisors act as the best experts in their product areas and can advise customer maintenance staff and users on technical issues.We will reply to you at your email address or by phone. 

For our partners we can provide individual installation and service training both centrally in our factory or at the customers’ site. This way we can make sure that our customers receive accurate and up-to-date technical support and service.

Qualified and regular professional kitchen maintenance ensures that the equipment works correctly, and no wear or deposit formation increases its energy consumption. Regular maintenance reduces the equipment's energy and water consumption, as well. Regular maintenance and good availability of spare parts extends the life cycle of the equipment and reduces the environmental burden caused by the manufacturing of new equipment. The most important goal is to ensure uninterrupted operation of the professional kitchen.

Our Technical Support Center monitors product safety

Our own Technical Support Center inspects our products with extreme precision and performs detailed technical tests on them to ensure the safety and capacity of the equipment. For instance, in operational safety testing, electrical and mechanical operational safety is assessed. In capacity testing, the actual consumption data is checked and it is ensured that the product is capable of the nominal capacity. Inspection reports are created for the tests and reviewed with the supplier. The entire testing process can sometimes take quite a long time before the product is finally accepted into Metos' selection.

The equipment has been purchased to be used in production, and this is best achieved by keeping it in good condition.

Spare parts

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A paragraph is a self-contained unit of a discourse in writing dealing with a particular point or idea. Paragraphs are usually an expected part of formal writing, used to organize longer prose.